The founder and voice behind the Foils & Coffee Podcast, Simone chats with clients to get their perspective on their appointment! Sometimes we need those little reminders that they might not understand what the heck we're talking about, or if they're upset about their hair, it might not be us but something internally going on.
This is a great episode to break down not only the importance of a consultation, but how we could do better in our consultation to understand our clients point of view.
Take a listen!
Resources:
@coffeandfoilspodcast
www.samanthalacoste.com