Secret Life of A Hairstylist

Part 2: Stephanie Russell on leading different generations in the workplace

Samantha Lacoste Season 5 Episode 10

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 30:20

What if everything you assume about Gen Z's work ethic is wrong? 

In part two of this conversation, Stephanie Russell returns to unpack leading different generations in the salon industry. - 

  • Why younger stylists aren't lacking work ethic so much as missing specific skills shaped by growing up through COVID
  • Why older generations were once accused of the exact same thing.

Stephanie makes the case for salon owners to move from "survival of the fittest," tossing new stylists in and hoping they figure it out, to "survival of the nurtured"; coaching, up-skilling, and mentoring the next generation before the industry loses them to one of the highest attrition rates of any field.

This is part two of a two-part conversation. Make sure to listen to Part One on mental health in the salon industry.

Stephanie's Instagram: @psychologicallysafesteph